Letter I just sent to my Bank of America Loan Officer

Dear Kxxxxxxx:
The IRS will not even allow me to hold right now because of the call volume.  They suggested that I call back tomorrow.  Screw that.  I work for a living.  I’m out and I hope the only further contact I have with your horrific company is to continue to write the mortgage checks that I have been faithfully scribbling and mailing for the past 100 months.

I cannot believe that a form from the IRS with my SSN and my wife’s SSN and our correct address that happens to have three extraneous digits after the zip code raises red flags.  This is obviously the property in question.  Your company and the underwriters appear to have no desire to help hard working, deserving people refinance their homes.  I also would like to thank your greedy company for making this process impossibly difficult by approving thousands of unqualified people for loans they could never repay in the lead up to the recession that BoA helped cause.

I’m out.  I’m done.  I will consider the $550 paid for the appraisal as a small stimulus to our local economy.  It is a sad commentary that my wife and I cannot get refinanced.  We have an amazing credit score.  We were HAMMERED by the recession that your bank helped to create….I lost a job and spent the past four years scratching back to where I was in 2009.  Along the way I was forced to spend my life’s savings and 401-K.  But your company – rated the worst customer service company in the entire nation – always received my mortgage payment.  Dealing with BoA these past several months has been an excruciating ordeal.

I hope you are paid well and I hope that you have some wonderful things in your life….family and friends and other blessings.  I know that if I had your job and had to be the one to deliver these asinine requests to honest, reliable, hard working homeowners I would be forced to either do copious amounts of drugs or simply sit in my car while it idled in my closed garage.

Sincerely,

Dave